I went to BK on 21/9/2013 to service the bike but it was pretty packed; so the service representative informed me that it would be easier to go on a weekday. I made reservation for today and when I arrived at 8.45 am, there was another biker waiting for the centre to open at 9.00 am for the registration. I queued behind him and was the second customer for the day.
Besides the 2,500 km servicing for change of engine lubricant, I also requested for them to look into the following :
1) Hard to change to neutral gear : This was a common problem and was easily rectified.
2) Brakes : The slow brakes were due to brake dust build-up and a clean-up got it working fine again.
3) Chain tensioner : The chain was tighten.
4) Tappet sound : The tappet sound was quite loud, which again was a common problem but this was easily rectified.
5) General check on the rest of the bike.
The service centre was quite comfortable with free coffee, tea or Milo, air-conditioned with leather seats, TV, etc. Services however, were quite slow and my bike was finally pushed in at around 10.45 am. Gasp!
I passed time by chatting with other fellow bikers, and generally most of the people there were servicing either their TX200G or TNT600. Looks like these are the bestsellers for Benelli Keeway at the moment. One could also use the door linking to Givi shop for retail therapy while waiting for the time to pass by, which yours truly did too.
The bike was serviced after a long while; and riding it thereafter revealed that the riding experiences were indeed enhanced and the bike felt so much more smoother with improved running and idling conditions.
Total servicing cost was affordable at RM27.00 only. Great!
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